Incidents reported on status page for NSAO https://status.nsao.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4a0e8a08744e1b5e96740967a367f795.png https://status.nsao.com/ en https://status.nsao.com/incident/1044090 Tue, 01 Sep 2026 01:26:04 -0000 https://status.nsao.com/incident/1044090#e25ecbf8068f3c19fa1e30c85c178fdf5277708e034ad42470c20dc03a4c3105 Network maintenance https://status.nsao.com/incident/1043502 Tue, 01 Sep 2026 01:25:00 -0000 https://status.nsao.com/incident/1043502#97de3c0a15dbce77a477f6cff755990be4dfa301a4b7115e64fad7389ea2bc98 Service restored https://status.nsao.com/incident/1043502 Mon, 31 Aug 2026 18:59:00 -0000 https://status.nsao.com/incident/1043502#da05c16b6a76dc8e7e5781cabdab696d5abad8beb947fa02cc8b170c136aac86 Microsoft Exchange Online Outage Authentication Failures and Email Delays Impacting Thousands https://www.nsao.com/post/microsoft-exchange-online-outage-authentication-failures-and-email-delays-impacting-thousands https://status.nsao.com/incident/1036716 Thu, 27 Aug 2026 23:15:00 -0000 https://status.nsao.com/incident/1036716#b18fa0f9fd0bb807fae96c5bbe7d16e3cdcfd3f29f2ac52d34691f37afe18ad8 Network Maintenance https://status.nsao.com/incident/996171 Tue, 04 Aug 2026 22:35:00 -0000 https://status.nsao.com/incident/996171#1308abbc6836c65f1ac96ea293e074b60736d3fe4438fe0213ddb462cb0a1b28 Resolved – 6:35 PM EDT Connectivity has been restored, and all affected services are now operating normally. Our upstream fiber provider has resolved the issue affecting their core network infrastructure, and we have confirmed that services have been restored. We will continue to monitor our systems to ensure ongoing stability. We sincerely apologize for the disruption and appreciate your patience and understanding throughout this incident. If you continue to experience any connectivity issues, please contact our support team. https://status.nsao.com/incident/996171 Tue, 04 Aug 2026 21:51:00 -0000 https://status.nsao.com/incident/996171#541eb2706e5f9e53c5464c471314c4c90372cf4728e3fd68ba3070e491a57d65 Update – 6:00 PM EDT Our upstream fiber provider has provided additional information regarding the ongoing outage. They have confirmed a loss of connectivity to one of their core network devices, which is affecting services in the Canton and Uniontown, Ohio area. The provider has dispatched a field technician to investigate and troubleshoot the issue onsite. The current estimated arrival time for the technician is 7:00 PM EDT. We will continue to monitor the situation closely and provide updates as they become available from the provider. Thank you for your continued patience and understanding. https://status.nsao.com/incident/996171 Tue, 04 Aug 2026 21:37:00 -0000 https://status.nsao.com/incident/996171#fd7831dcab442d02601ac0867dbd61066372738b23e74af0f0ee2cc33a12cdb0 Our upstream fiber provider has identified the cause of the outage as a core network device issue affecting the Canton and Uniontown, Ohio area. This incident is impacting all data services served by the affected infrastructure. The provider is actively working to restore service. We are closely monitoring the situation and remain in communication with their support team. We will post another update as soon as additional information or an estimated restoration time becomes available. We appreciate your patience and apologize for the inconvenience. https://status.nsao.com/incident/996171 Tue, 04 Aug 2026 21:04:00 -0000 https://status.nsao.com/incident/996171#75158548ff2c847d54ddf9a886a84aadf6a7098b150baffc4ce0f923522970e7 We have opened a support ticket with our upstream fiber provider regarding the ongoing connectivity outage. The provider has confirmed receipt of the incident and is actively investigating the issue. Prior to escalation, our team verified that power and physical (Layer 1) connectivity at our data center are operating normally, indicating the issue is external to our local infrastructure. We will continue to provide updates as additional information becomes available from the fiber provider. Thank you for your patience and understanding. https://status.nsao.com/incident/996171 Tue, 04 Aug 2026 20:21:00 -0000 https://status.nsao.com/incident/996171#fd85d57bd5fe947134c9b46a26f2cf48a792d1f934ae8e66a8060495743f2db3 We are currently investigating a fiber connectivity outage affecting services hosted in our data center. Our team is actively working with the upstream provider to identify the root cause and restore connectivity as quickly as possible. We understand the impact this may have on your business and will provide updates here as more information becomes available. Thank you for your patience and understanding. https://status.nsao.com/incident/987715 Fri, 31 Jul 2026 01:45:04 -0000 https://status.nsao.com/incident/987715#e427b83ac64e2feb3a9bcf1f720a6e09b1d8163f18e277f6d73a32f81df4a747 Network Maintenance https://status.nsao.com/incident/964075 Wed, 15 Jul 2026 01:00:00 -0000 https://status.nsao.com/incident/964075#494bfde88a92915bffcffc3eeee0ba58955f4f450f3868543fd70e46b295d0c6 We will be performing scheduled maintenance on Cloud Desktop tonight from 9:00 PM to 9:20 PM. During this maintenance window, we will be applying important security updates to help ensure the continued reliability and security of the platform. Users may experience brief periods of service interruption or limited availability during this time. We expect all maintenance activities to be completed by 9:30 PM. Thank you for your patience and understanding as we work to keep Cloud Desktop secure and up to date. https://status.nsao.com/incident/920965 Fri, 12 Jun 2026 01:20:43 -0000 https://status.nsao.com/incident/920965#d2a7f29a3b7d409a97e2b83929e9e67b2fcd9b10bafd85d6e3f3b6de5f716250 Maintenance completed https://status.nsao.com/incident/920965 Fri, 12 Jun 2026 01:00:43 -0000 https://status.nsao.com/incident/920965#c2521ed8dd394c97efa9a91623c45ec78dda519780f353d147bb394769f77cd5 We will be performing scheduled maintenance on Cloud Desktop tonight from 9:00 PM to 9:20 PM. During this maintenance window, we will be applying important security updates to help ensure the continued reliability and security of the platform. Users may experience brief periods of service interruption or limited availability during this time. We expect all maintenance activities to be completed by 9:20 PM. Thank you for your patience and understanding as we work to keep Cloud Desktop secure and up to date. https://status.nsao.com/incident/835561 Sat, 28 Feb 2026 01:00:05 -0000 https://status.nsao.com/incident/835561#c21f17aba56d0a61be2767ac98b71d9fd820399f7ab542e43d8c5c6f62fc4e6e Cloud Desktop will be down for about 30 minutes during a network upgrade.